FAQ

EliteFx Hub
A powerful platform for Forex, binary options and Forex Trading and Mining
Successful trading on financial markets begins with a comfortable and multi-functional trading platform. EliteFx Hub is the best choice for the modern traders!
EliteFx Hub is an institutional multi-asset platform offering outstanding trading and mining possibilities and technical analysis tools, as well as enabling the use of automated trading systems (trading robots) and copy trading. EliteFx Hub is an all-in-one platform for trading Forex, binary options and Forex Trading and Mining.
EliteFx Hub allows you to enjoy the freedom of movement to the full extent you can stay active while trading and mining from smartphones and tablets. The Web Platform provides even more possibilities and allows you to work from any web browser and any device. By choosing the most convenient way from a variety of options, you can trade and mine 24 hours a day!
Additional services expand the functionality of the platform making its capabilities almost limitless. EliteFx Hub offers the built in Market of trading robots, the Freelance database of strategy developers, Copy Trading and the Virtual Hosting service (Forex VPS). Use all these services from one place, and access new trading opportunities!
Millions of users around the world choose EliteFx Hub, attracted by the platform's exceptional advantages. For all of these users, we have created the largest community of traders, miners and we invite you also to join the EliteFx Hub community. On the community website, you can make use of thousands of free trading robots and trading signals and copy deals of successful traders, discuss trading strategies and much more. Sign up now and join an abundance of trading fans!

We have made average Joes millionaires and high net worth individuals much higher. During the bear market, we protect our clients funds and stay ready to catch the bottom. We far outperform holding and most other actively traded fund management firms.

You do not need to install any software in order to trade on our platform.

For a full list of our available assets please go to our Asset Index

We do not offer demo accounts however we recommend that you contact us and one of our knowledgeable account managers will be able to help you to set up an account and learn to trade.

Opening an account is very easy all you need is to record your first name, last name, phone number and e-mail. You can register by clicking here "here link to register page" If you encounter any problems while opening an account, please contact our support team at support@elitefxhub.com.

There is no cost to register and open and account with us, however in order for you to begin Mining, a deposit will be mandatory. That may require, entering your credit card/ banking information.

All traders are responsible for all tax liabilities in their area of residence. We highly recommend that you check if tax laws in your jurisdiction apply.

We use the internationally accepted security system SSL (Secure Socket Layer) that encrypts all credit card payments over the internet. SSL is the encryption system used by large corporations such as Bank of America, Google, Amazon, and many others.

You are not required to send in any documentation when you register for an account. When you deposit funds into your account we do ask that you send us the required documentation in order to validate your account for withdrawals. For more information on the documents that are required please look at the Withdrawal policy and Account verification at the bottom of the homepage.

The smallest account that we offer is for $1000.

The minimum withdrawal amount is 50 units in your selected currency, unless less than this amount remains in your account. In this case, you may make a final withdrawal of the remainder of your funds.

You can withdraw your funds as often as you like. For more information about withdrawals please visit our withdrawal section.

You can deposit funds into your account in USD, GBP or EUR. Please note that once you deposit funds into your account you cannot change your currency.

In order to submit a request, go to the “withdrawal” tab in My Account page.

If you encounter a credit card error, please make sure that your credit card is open for online and international transactions. You can check this by calling the toll free number on the back of your credit card. If you encounter any other errors, feel free to contact technical support: support@elitefxhub.com

In order to complete a wire transfer, you will need an IBAN number or a Swift Code.
An IBAN is an International Bank Account Number that is used to identify bank accounts. Not all countries use IBAN’s. To find out if you have an IBAN please contact your bank.
A Swift Code is a unique identifier for each bank that is used to transfer funds between banks. If you do not know your Swift Code you can contact your bank and they will provide this information for you.

On our platform we display rates from a live Reuters feed that have been adapted using EliteFx Hub algorithms. The rates on our platform are the rates at which we are willing to sell the options.

You must be 18 or older to trade online.

You can make as many simultaneous trades as you wish. There are no restrictions on the number of trades you can make at one given time.

You can trade on our platform 24 hours a day, 7 days a week. However, some of our options and assets are not available all the time. For example, 60 Seconds trades are available Monday through Friday, 24/5. For a list of Mining hours for all of our assets please visit our Asset Index.

Our policy is one account per trader. This helps us protect against fraudulent Mining. All duplicate accounts will be charged a penalty fee and will be closed with no payout on any profits in the account.

You can contact us via email, phone or by clicking on our LiveChat option which is displayed on our platform.

If you forgot your password you can click on “Forgot Password” and you will be sent a new password to your registered email.

Our office hours are Sunday through Friday, 8AM-7PM UK time.

If you have forgotten your registered email please contact us by phone and after we have verified your identity we will be able to provide you with your email address.